General Terms and Conditions of Sale of Products and Services

Definitions and scope of application

The present general terms and conditions of sale, hereinafter referred to as "the general terms and conditions" or "the present terms and conditions", are applicable to all orders placed with S.R.L. Richon Corporate, whose registered office is located at 84, Rue de l'Église, 1150 Woluwe-Saint-Pierre, Brussels, registered with the Crossroads Bank of Enterprises under number 0790.710.742, hereinafter referred to as "the Seller".

The present general conditions form the contract between the Seller and the Customer. The Seller and the Customer are hereinafter jointly referred to as "the parties", and individually as "the party".

The "Customer" is any natural person who places an order with the Seller through its website.

The "website" or "webshop" refers to the website available at:

The present general conditions apply to any operation on the part of the customer aiming to place an order on the webshop, for his account or for the account of a third party.


The present general conditions are the only ones applicable. In any event, they exclude any general or special terms and conditions of the Customer that the Seller has not expressly accepted in writing.

These general terms and conditions of sale are freely accessible at any time on the Seller's website, so that by placing an order with the Seller, the Customer declares that he/she is aware of these terms and conditions and confirms his/her acceptance of the rights and obligations related to them.

The Seller reserves the right to modify these general conditions at any time. The new general terms and conditions shall, if necessary, be brought to the attention of the Customer in the manner that the Seller considers appropriate. These modifications shall apply to all orders placed subsequently.

The provisions of these general terms and conditions of sale may be waived in exceptional cases, provided that such waivers have been agreed upon in writing by the parties. These deviations may consist of the modification, addition or deletion of clause(s). In any case, such modifications will have no impact on the validity of the other provisions of these general conditions.

Description of the webshop : online store

Through its website, the seller provides the customer with an online store presenting the products sold.

Description of the products offered for sale

Each product sold by the Seller has been selected with care. The products are presented and described with the greatest possible accuracy.

However, the Seller cannot be held responsible for the photographs or presentations of the products put online. Indeed, any differences (in color, etc.) between the photographs available on the website and the physical product can in no way be blamed on the Seller.

Nor can the Seller be held responsible for any errors or omissions in the way it describes the products.

It is always the Customer's responsibility to ensure that the product he/she orders corresponds to his/her needs and expectations.

Description of product customization services offered to the customers

The specificity of the Seller's webshop is to offer a form of personalization of products by affixing an NFT image selected by the Customer himself from his own NFT portfolio.

In this case, the Seller cannot be blamed for not having reproduced the NFT image that the Customer wished to have affixed to the product. The Seller is obliged to use its best efforts to ensure that the image is represented as accurately as possible.

Availability of products

The products marketed by the Seller are manufactured in limited quantities. The Seller undertakes to make every effort to supply its stock regularly in order to satisfy all its Customers.

However, in the event that one or more products are out of stock, the Seller shall not be held liable.

Online order

To place an order, the Customer goes to the Seller's website. He connects his NFT wallet. The Customer selects the merchandise he wishes to order and chooses from among his NFT images the one(s) he wishes to affix. He then informs the Seller of the size of the image, the chosen color and any other useful information.

Once the location and image have been confirmed, the Customer has the option of completing an online order form. By filling out this electronic form, the Customer accepts the price and the description of the products.

In order for the order to be validated, the Customer will have to accept the present general sales conditions by clicking in the indicated place.

The Customer shall provide an e-mail address, billing information and, if applicable, a valid delivery address.

It is the Customer's responsibility, at the time of validation of his order, to verify the accuracy of his order and his billing/delivery information. If the Customer observes an error, it is his responsibility to immediately contact the Seller.

In addition, the Customer shall choose the delivery method and validate the payment method (credit card or cryptocurrency).

The Seller reserves the right to block the customer's order in case of non-payment or wrong address or any other problem, until the resolution of this problem. The Seller also reserves the right to suspend, cancel or refuse a Customer's order, including, but not limited to, when the data provided is obviously erroneous or incomplete or when there is a dispute over payment of a previous order between the Seller and the Customer in question

Confirmation and payment of the order

The Seller remains the owner of the ordered items until full payment is received.

  1. Payment

The Customer makes the payment at the time of the final validation of the order by using one of the payment methods offered. This validation serves as a signature.

The Customer guarantees to the Seller that he/she has the necessary authorizations to use this method of payment and acknowledges that all information given to this effect is proof of his/her consent to the sale.

In order to fight against fraud, the Seller may put in place means and procedures to verify orders. These means may allow the Seller to block and, if necessary, cancel an order if fraud has been detected. In such a case, the Customer will be informed by e-mail at the address he/she provided when placing the order.

In case of refusal of authorization of payment by credit card from the accredited organizations or in case of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.

The Vendor also reserves the right to refuse an order from a Customer who has not paid in full or in part for a previous order or with whom a dispute is pending.

  1. Confirmation of the order

Upon receipt of the validation of the purchase with the payment, the Seller shall send the Customer an invoice, unless the invoice is delivered with the order.

The Customer may request that the invoice be sent to an address other than the delivery address by sending a request to this effect to the Seller's customer service department.

In case of unavailability of a product, the Seller will inform the Customer by e-mail as soon as possible in order to replace or cancel the order of this product and possibly refund the related price, the rest of the order remaining firm and definitive.


The Seller reserves the right to modify its prices at any time by publishing them online.

Only the prices indicated and the taxes in force at the time the order is placed will apply, subject to availability at that time.

The prices are indicated in the invoicing currency, and do not take into account the possible expenses of delivery and transport. The delivery costs are mentioned before the validation of the order and are invoiced, unless otherwise stated, in addition from 300€/$ purchase on the webshops.

All payments are made in cash, with no possibility of spreading them out, except for the exception notified on the purchase page (payment in several instalments).

Prices may be offered to the Customer in a currency that is not the one used in his country. It is advisable for the Customer to inquire about the fees and exchange rates applicable at the time you place your order, particularly with regard to the means of payment that you wish to use and that we offer.

The total amount of the order (including VAT), and if necessary, the delivery costs, will be indicated before the final validation of the order.


Communications, orders and payments between the parties can be proven thanks to the computerized registers, kept in the computer systems of the Seller. The order forms and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.


The delivery is made only after the confirmation of the payment by the banking organization of the Seller.

The products are delivered to the address indicated by the Customer on the online order form. Any additional costs resulting from incomplete or erroneous information provided by the Customer will be charged to the Customer. For reasons of availability, an order may be subject to several successive deliveries to the Customer.

Delivery is made according to the method chosen by the Customer, and within the following deadlines: between 5 and 10 working days from the time the payment was made.

Delivery times are given as an indication. No compensation may be claimed from the Seller or the carrier in the event of late delivery. If delivery times exceed thirty (30) days from the date of the order, the contract of sale between the parties may be terminated and the Customer reimbursed.

  1. Order verification

Upon receipt of the products, the Customer or the recipient shall check the good condition of the delivered product.

In the event that one or more products ordered are missing or damaged, the Customer or the recipient must make the necessary reservations to the carrier at the time of delivery and immediately inform the Seller by e-mail at the address

Verification shall be deemed to have been carried out as soon as the Customer or a person authorized by him has received the order without expressing any reservations.

Any reservation not made in accordance with the rules defined above and within the time limits set shall not be considered and shall release the Seller from any liability towards the Customer.

  1. Delivery error

In the event of a delivery error or non-conformity of the products in relation to the indications provided on the order form, the Customer shall inform the Vendor within three (3) working days following the delivery date.

Any claim not made within the time limit shall not be taken into account and shall release the Seller from any liability towards the Customer.

Legal guarantees

  1. Legal guarantees for all Customers

In accordance with articles 1641 and 1643 of the former Civil Code, the Seller is obliged to guarantee its products against hidden defects which make them unsuitable for the use for which they are intended, or which so diminish this use that the Customer would not have acquired them or would have given only a lesser price if he had known about them.

In the event of a claim of a latent defect, the Customer shall act promptly, and shall have the option of returning the product with the latent defect for a full refund, or keeping it for a partial refund.

The Seller is not obliged to guarantee the products against apparent defects, of which the Customer could or should have been aware at the time of purchase. Likewise, the Seller is only obliged to guarantee the products against hidden defects of which he was aware at the time of sale, and of which he refrained from warning the customer.

Only the invoice and/or the order form shall be valid as warranty certificates for the Customer vis-à-vis the Seller. These documents must be kept by the Customer and presented in their original version.

  1. Additional legal guarantees for customers who are consumers

In the event that the Customer is considered a consumer (B2C), in the sense that he buys a product on the seller's webshop for private purposes, he has a legal guarantee provided for by Article 1649quater of the former Civil Code.

This legal guarantee implies that the seller must give a guarantee against any defect of conformity of the good appearing in the two years, as from the delivery of the good.

When he notices such a defect, the Customer undertakes to contact the Seller as soon as possible, and at the latest within 2 months following the identification of the defect. The Customer may contact the Seller by e-mail at the following address, or by mail sent to the following address: 84, Rue de l'Église, 1150 Woluwe-Saint-Pierre, Brussels.

In the event of a lack of conformity during the legal warranty period, the Customer may request the Seller to repair or replace the defective product, unless this is impossible or disproportionate for the Seller.

In the event that repair or replacement is impossible or cannot be carried out within a reasonable period of time and without major inconvenience to the Customer, the Customer also has the option of requesting a reduction in the price or rescission of the sales contract, i.e., a refund of the price paid.

In the event of a refund, the Seller may consider the use made of the product by the Customer since the date of its delivery.

The Customer shall not be entitled to rescind the sales contract in the event of a minor defect.

Only the invoice and/or the purchase order shall be valid as warranty certificates for the Customer vis-à-vis the Seller. These documents must be kept by the Customer and presented in their original version. The warranty period starts on the date mentioned on these documents.

This warranty does not apply if the failure is due to misuse, external causes, improper maintenance, normal wear and tear or any use that does not comply with the Seller's instructions in the product description.

In the event of damage, theft or loss of a product submitted for repair, Seller's liability shall in any event be limited to the purchase price of the product.

Withdrawal in case of distance selling

  1. Principle

If the Customer is a consumer, he may exercise his legal right of withdrawal within fourteen (14) working days following delivery of the goods.

After having communicated to the Seller his decision to withdraw, the Customer has fourteen (14) days to return the products.

Any withdrawal not made in accordance with the rules and deadlines defined in this article shall not be taken into account and shall release the Seller from any liability towards the Customer.

The Customer may request a refund of the returned product, without penalty, the return costs being borne by the Seller.

The return or exchange of the product can only be accepted for products as a whole, intact and in their original condition, in particular with complete, intact packaging and in saleable condition.

The Vendor shall reimburse the Customer for the totality of the sums paid, including delivery costs, within 14 days of the recovery of the products or of the transmission of a proof of shipment of these products.

A sample withdrawal form can be provided to the Customer upon request.

  1. Exceptions

However, in the event that the Customer customizes the product by affixing an NFT image, the product is considered "custom-made" and falls under the exceptions to the right of withdrawal. In such a case, the Customer-Consumer does not have the option to return the product and receive a refund.

Cancellation of the order

The Customer who does not qualify for the right of withdrawal described above, and who wishes to cancel his order, shall contact and inform the Seller by e-mail at, who will indicate the steps to follow.

Intellectual property and data

The information, logos, drawings, trademarks, models, slogans, etc., accessible through the webshop may be protected, if necessary, by intellectual property rights.

Unless expressly agreed otherwise in advance, the Customer is not permitted to modify, reproduce, rent, borrow, sell, distribute or create derivative works based in whole or in part on the elements present on the Seller's webshop.

Unless expressly agreed otherwise, the agreed price therefore does not include any transfer of intellectual and/or industrial property rights on any grounds whatsoever.

Unless expressly and separately agreed in writing by the parties, the Seller does not claim any intellectual property rights to the NFT images, information, logos, designs, trademarks, models, slogans, etc. that the Customer provides to the Seller in the course of placing an online order. All information that the Customer puts online (or connects to the webshop via his NFT portfolio) remains his own. The Customer only gives private access to his NFT wallet to the Seller for the duration of his connection to the webshop.

By connecting his NFT wallet to the Seller's webshop, the Customer agrees to authorize the Seller to store and use the NFT image he has selected to affix to the products ordered. Once the order is completed and shipped, the Seller does not store the NFT image in question, but keeps a record of the order as such (as well as possibly a photo of the final product, as customized with the NFT image).


The Customer acknowledges and agrees that all obligations owed by the Seller are exclusively of means and that the Seller is only liable for its fraud or gross negligence.

In the event that the Customer demonstrates the existence of gross negligence on the part of the Seller, the loss for which the Customer may claim compensation shall consist solely of the material damage resulting directly from the fault attributed to the Seller, to the exclusion of any other damage, and shall not, in any event, exceed 75% (exclusive of tax) of the amount actually paid by the Customer in execution of the order.

The Customer also acknowledges that the Seller is not liable for any direct or indirect damages caused by the delivered products, such as loss of profit, increased costs, loss of customers, etc.

The Seller is also not responsible in case of wrong data communication by the Customer, or in case of an order made on his behalf by an unauthorized third person.

Internet and new technologies

The Customer acknowledges the restrictions and risks associated with the use of the Internet or any other means by which the webshop is currently or in the future made available. The Customer also acknowledges the risks of storing and transmitting information digitally and electronically.

The Customer agrees that the Seller shall not be liable for any damage caused by the use of the webshop or the Internet as a result of the aforementioned risks.

Every effort is made to allow access to the webshop 24 hours a day, 7 days a week. However, due to the technical characteristics of the Internet, the structure of the webshop itself, computer resources and the need for periodic maintenance, updating or modernization, uninterrupted access and service cannot be guaranteed. In the event of a normally acceptable interruption or disruption of access to the webshop, every effort will be made to remedy the situation as soon as possible. Such normally acceptable interruptions or disruptions are inherent to the internet service and cannot be considered as a failure on the part of the Seller, and will therefore not give rise to any compensation.

In any case, the Seller cannot be held responsible for any damage, direct or indirect, that the Customer may incur while using the webshop.

The Customer will also hold the Seller harmless from any claim, in any of the following cases:

Miscellaneous dispositions

  1. Force majeure or fortuitous event

The Vendor cannot be held responsible, either contractually or extra-contractually, in the event of temporary or definitive non-performance of its obligations when such non-performance results from a case of force majeure or fortuitous event.

The following events shall be considered as force majeure or fortuitous events: 1) the total or partial loss or destruction of Seller's computer system or database when either of these events cannot reasonably be directly attributed to Seller and it is not shown that Seller failed to take reasonable steps to prevent either of these events, 2) earthquakes, 3) fires, 4) floods, 5) epidemics, 6) acts of war or terrorism, 7) strikes, whether declared or not, 8) lockouts 9) blockades, 10) insurrections and riots, 11) interruption of power supply (such as electricity), 12) failure of the Internet or data storage system, 13) failure of the telecommunications network, 14) loss of connectivity to the Internet or telecommunications network on which Seller depends, 15) act or decision of a third party where such decision affects the proper performance of this Agreement, or 16) any other cause beyond the reasonable control of Seller.

  1. Unpredictability

If, due to circumstances beyond Seller's control, the performance of its obligations cannot be continued or is simply made more onerous or difficult, the parties agree to negotiate in good faith and in good faith an adjustment of the contractual terms within a reasonable period of time with a view to restoring the balance. If no agreement is reached within a reasonable period of time, either party may invoke the termination of the contractual relationship between them without compensation or indemnity of any kind.

  1. Illegality

The illegality or invalidity of any section, subsection or provision (or part thereof) shall not affect in any way the legality of any other section, subsection or provision of these terms and conditions, nor shall it affect the remainder of such section, subsection or provision, unless the contrary intention is apparent from the text.

  1. Headings

The headings used in these terms and conditions are for reference and convenience only. They do not affect the meaning or scope of the provisions they refer to.

  1. Non-waiver

No failure, neglect or delay by any party to exercise any right or remedy under these terms and conditions shall be construed as a waiver of such right or remedy.

Governing Law and Jurisdiction

These terms and conditions are governed by Belgian law.

In the event of a dispute relating to the validity, interpretation, performance or breach of these terms and conditions, the parties undertake to have recourse to mediation before any other method of dispute resolution.

The parties shall therefore appoint a mediator approved by the Federal Mediation Commission (Bd Simon Bolivar, 30 (WTC III), 1000 Brussels - by mutual agreement or shall instruct a third party to make the appointment.

Once the mediator has been appointed, the parties define between themselves, with the help of the mediator, the modalities of organization of the mediation and the duration of the process.

Either party may terminate the mediation at any time without prejudice.

In case of failure of the mediation, only the courts of the judicial district of Brussels shall have jurisdiction.

Bring your Nfts to another dimension.



Our concept

Our products


Shipping information

Privacy Policy

Terms and Conditions




Copyright Richon 2022